Double U Hound Supplies



How to: Perform a Master Reset the TT10 Collar

If the TT 10 collar is failing to operate as expected, corrupt data may be the cause. Performing a master reset will reset the collar to factory settings and clear data resolving issues caused by corrupt data.

To perform a master reset on TT 10:

  1. Ensure the device is powered off
  2. Connect charging clip to collar
  3. Connect USB cable to collar and computer
  4. Ensure collar light is active to confirm connection
  5. Firmly press the Power button 4 times
  6. Wait for light to turn green then red
  7. Disconnect USB cable and charging clip from collar
  8. Reference Owner's Manual to remove old collar information
  9. Reference Owner's Manual to re-pair the collar

The collar has now been reset and is ready for use.

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