Garmin Alpha 100 Product Support Page
Garmin Alpha 100 Track And Train Product support and technical help pages.
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Garmin Antenna Tool
https://youtu.be/kf6jl64fJJU To purchase this item click here! Antenna Tool -
So, You Have A Lost TT15/TT15x Collar...
When we lose GPS or COMMS reception on a dog and that pointer or running dog icon on your map turns into an ominous "?", it's usually time to change the update rate and pray. Sometimes, an intuitive dog will come wandering out of the brush back to the truck, but your lost TT15 collar will not make it back... -
Which Track and Train Handheld is Right for Me?
Imagine that you're new to the world of dog tracking. Or maybe you're in the market for a new system and it's been awhile since you've needed to shop for new gear. Perhaps you just won a TT15X collar in a raffle and while it pairs to your old Astro, you can't make use of its training functions, and you're... -
Garmin Software Versions
If you ever have an issue with one of your Garmin devices, one of the first things the Double U team is going to ask is "Is your device updated?" If you're not sure, it's always good practice to check your device for an update via Garmin Express or Garmin Webupdater. For devices such as the Alpha 200/200i, Alpha 10... -
Tracking a Garmin TT15x/TT15 Collar with the Alpha 100 and 200i
Many of our customers hunt with others in clubs or organizations, and when a new Garmin handheld hits the market, there is always the issue of if and when to switch over to the newer model. Previously, Astro 320 dog trackers ran on a 10-dog capacity software platform making them incompatible with the Alpha 100's 20-dog platform; many groups were... -
Does My TT15X/TT15/T5 Collar Need a New Battery?
When a TT15/T5 collar flashes red on charge, or fails to power on, it could be a possible indication that the battery is defective. If you see this occur, immediately take down the collar's serial number and give DU a call to check warranty status if you are at all unsure about the collar's age. If under warranty, get the... -
Locating the Serial Number on Your Garmin Tracking Equipment
When you call Double U with a broken Garmin item, the first thing we'll ask for is its serial number. Using this, we can check the item's purchase date and warranty status, or if out of warranty give a customer discount if the item was purchased from us. On Alpha handhelds, this will be located under the battery. The serial... -
How To Set Up the Training Keys on the Garmin Alpha
You can customize the training keys to suit your training scenario and dogs. 1. Select Setup > Training > Training Buttons. 2. If necessary, select Change Mode to program each key to a specific dog and stimulation level. 3. Select the top of the screen directly under the key you are customizing. 4. If necessary, select a dog. 5. Select... -
How To: Finding Contacts, Dog IDs and Codes on the Garmin Alpha
You may need to share the track and train codes for your dog or your IDs for your dog or handheld. 1. Select an option: To view the dog codes and ID, select Dog List, and select the dog. To view the contact ID, select ˄> Contacts, and select the contact. 2. Select Show Info. If you share a dog’s... -
How To: Turning On Rescue Mode on the Garmin Alpha
1. Select Dog List. 2. Select a dog. 3. Select Show Info > ≡ > Rescue Mode > On. When the collar battery life reaches below 25%, the collar update rate is automatically changed to once every 2 minutes. Purchase the Garmin Alpha