Garmin Alpha 300/300i 200/200i Product Support Page

  1. Performing a backup or restore on your Garmin Alpha 300 or 300i

    Whether you're backing up your Alpha 300 or 300i, or just transferring your personal settings, dogs or way points to your new handheld; the Garmin Alpha 300/300i has the new backup and restore features along with the ability to quickly transfer data between Alpha 300's. There are 3 ways to backup, restore, or transfer data between your Alpha 300 or...
  2. Performing a Master Reset on the Garmin Alpha 300, and Garmin Alpha 200.

    For troubleshooting purposes, secondhand sales, or simply clearing your tracks and dog list before a new season, you may find the need to perform a factory reset on your Garmin Alpha 300/300i or Garmin Alpha 200/200i handheld. This can be done easily with a simple button sequence. With the handheld powered OFF, press and hold the top and bottom buttons on...
  3. Garmin Antenna Tool

    https://youtu.be/kf6jl64fJJU To purchase this item click here! Antenna Tool
  4. So, You Have A Lost TT15/TT15x Collar...

    So, You Have A Lost TT15/TT15x Collar...
    When we lose GPS or COMMS reception on a dog and that pointer or running dog icon on your map turns into an ominous "?", it's usually time to change the update rate and pray. Sometimes, an intuitive dog will come wandering out of the brush back to the truck, but your lost TT15 collar will not make it back...
  5. Setting Up Training Pages on Your Alpha 200i

    Setting Up Training Pages on Your Alpha 200i
    Your Alpha 200i is amazingly versatile in its ability to train, but few users are aware of how functional and easy to use the unit really is. Begin to explore your device, and you can begin to utilize the training buttons on the side to quickly navigate between dog training and the 200i's many applications.
  6. Which Track and Train Handheld is Right for Me?

    Which Track and Train Handheld is Right for Me?
    Imagine that you're new to the world of dog tracking. Or maybe you're in the market for a new system and it's been awhile since you've needed to shop for new gear. Perhaps you just won a TT15X collar in a raffle and while it pairs to your old Astro, you can't make use of its training functions, and you're...
  7. Garmin Software Versions

    Garmin Software Versions
    If you ever have an issue with one of your Garmin devices, one of the first things the Double U team is going to ask is "Is your device updated?" If you're not sure, it's always good practice to check your device for an update via Garmin Express or Garmin Webupdater. For devices such as the Alpha 200/200i, Alpha 10...
  8. Tracking a Garmin TT15x/TT15 Collar with the Alpha 100 and 200i

    Many of our customers hunt with others in clubs or organizations, and when a new Garmin handheld hits the market, there is always the issue of if and when to switch over to the newer model. Previously, Astro 320 dog trackers ran on a 10-dog capacity software platform making them incompatible with the Alpha 100's 20-dog platform; many groups were...
  9. Does My TT15X/TT15/T5 Collar Need a New Battery?

    When a TT15/T5 collar flashes red on charge, or fails to power on, it could be a possible indication that the battery is defective. If you see this occur, immediately take down the collar's serial number and give DU a call to check warranty status if you are at all unsure about the collar's age. If under warranty, get the...
  10. Locating the Serial Number on Your Garmin Tracking Equipment

    When you call Double U with a broken Garmin item, the first thing we'll ask for is its serial number. Using this, we can check the item's purchase date and warranty status, or if out of warranty give a customer discount if the item was purchased from us. On Alpha handhelds, this will be located under the battery. The serial...

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