Garmin Alpha TT10 Product Support Page

If you ever have an issue with one of your Garmin devices, one of the first things the Double U team is going to ask is "Is your device updated?" If you're not sure, it's always good practice to check your device for an update via Garmin Express or Garmin Webupdater. For devices such as the Alpha 200/200i, Alpha 10...

This master reset should work for the following Garmin GPS Collars: Garmin Alpha TT10 Garmin TT15/TT15X Track and Train Collar Garmin T5/T5X Tracking Collar If the Garmin GPS collar is failing to operate as expected, corrupt data may be the cause. Performing a master reset will return the collar to factory settings and clear data resolving issues caused by corrupt...

When you call Double U with a broken Garmin item, the first thing we'll ask for is its serial number. Using this, we can check the item's purchase date and warranty status, or if out of warranty give a customer discount if the item was purchased from us. On Alpha handhelds, this will be located under the battery. The serial...

Many issues with Garmin products can be troubleshot with software updates. Click here to find out if you're up-to-date,

TT15/TT15X Track and Train collars, like other Garmin tracking collars, utilize a light system to indicate the status of the collar. We get quite a few collars in that customers claim have lost GPS, only for us to start them up in-shop and see them work right out of the box. If a problematic collar is still under warranty, it's...

Have you updated your TT10,TT15 or T5 collar and are now having problems getting it to work? Does it give off a Ringing sound or Different Beep? Most of the time this is caused when you updated the collar with a MAC computer. To fix your Alpha (TT10,TT15,T5) collar find a PC computer and go through and re install the...