This master reset should work for the following Garmin GPS Collars:
If the Garmin GPS collar is failing to operate as expected, corrupt data may be the cause. Performing a master reset will return the collar to factory settings and clear data resolving issues caused by corrupt data.
To perform a master reset on TT10, TT15/TT15X, T5/T5X collar:
- Ensure the device is powered off
- Connect charging clip to collar
- Connect USB cable to collar and computer
- Ensure collar light is active to confirm connection
- Firmly press the power button 4 times
- Wait for light to turn green then red
- Disconnect USB cable and charging clip from collar
After the master reset, the collar will need to be removed from the tracking handheld's dog list, and paired back in again.
- Removing a Dog from the Dog List
- Select Dog List
- Select a dog
- Select Remove
The collar has now been reset and is ready for use.
This master reset should work for the following Garmin GPS Collars:
If the Garmin GPS collar is failing to operate as expected, corrupt data may be the cause. Performing a master reset will return the collar to factory settings and clear data resolving issues caused by corrupt data.
To perform a master reset on TT15 Mini or T5 Mini collar:
- Ensure the device is powered on and flashing a green light
- Rapidly Press the power button 8 times
- Wait for light to turn solid red then begin flashing green again
- Allow the collar a clear view of the sky for 20 minutes
After the master reset, the collar will need to be removed from the tracking handheld's dog list, and paired back in again.
- Removing a Dog from the Dog List
- Select Dog List
- Select a dog
- Select Remove
The collar has now been reset and is ready for use.
If this does not fix your problem, please contact Double U at 855-384-8687 or at mail@dusupply.com for more troubleshooting options.