Garmin Alpha TT15/TT15X/T5/T5X Product Support Page.

Garmin Alpha TT15/T5 collar Product Support Page and Technical Help Pages.

  1. So, You Have A Lost TT15/TT15x Collar...

    So, You Have A Lost TT15/TT15x Collar...
    When we lose GPS or COMMS reception on a dog and that pointer or running dog icon on your map turns into an ominous "?", it's usually time to change the update rate and pray. Sometimes, an intuitive dog will come wandering out of the brush back to the truck, but your lost TT15 collar will not make it back...
  2. Garmin Software Versions

    Garmin Software Versions
    If you ever have an issue with one of your Garmin devices, one of the first things the Double U team is going to ask is "Is your device updated?" If you're not sure, it's always good practice to check your device for an update via Garmin Express or Garmin Webupdater. For devices such as the Alpha 200/200i, Alpha 10...
  3. Garmin TT15X vs TT15

    Garmin TT15X vs TT15
    The rumors have been circulating for quite some time now, and it’s finally here. The Garmin TT15X Tracking and Training collar has just arrived, and it’s sure to make houndsmen happy. Time to go over a few of the new features hunters will see, what has stayed the same, and what excites us the most about this new and improved...
  4. How to Perform a Master Reset on Garmin TT10, TT15/T5, TT15X/T5X and TT15/T5 Mini Collars

    This master reset should work for the following Garmin GPS Collars: Garmin Alpha TT10 Garmin TT15/TT15X Track and Train Collar Garmin T5/T5X Tracking Collar If the Garmin GPS collar is failing to operate as expected, corrupt data may be the cause. Performing a master reset will return the collar to factory settings and clear data resolving issues caused by corrupt...
  5. Tracking a Garmin TT15x/TT15 Collar with the Alpha 100 and 200i

    Many of our customers hunt with others in clubs or organizations, and when a new Garmin handheld hits the market, there is always the issue of if and when to switch over to the newer model. Previously, Astro 320 dog trackers ran on a 10-dog capacity software platform making them incompatible with the Alpha 100's 20-dog platform; many groups were...
  6. Double U Reviews the Garmin TT15X and T5X Tracking collars

    Double U Reviews the Garmin TT15X and T5X Tracking collars
    Compatibility and Features of the Garmin TT15x and T5x collars The Garmin TT15x and T5X collars released on February 17th, 2022 will track on any existing Alpha series dog trackers. This includes the Garmin Alpha 200/200i, Alpha 10, Alpha 100, Astro 430, and even the Pro 550+. Please note that the TT15x and T5x will not connect to older Astro...
  7. Does My TT15X/TT15/T5 Collar Need a New Battery?

    When a TT15/T5 collar flashes red on charge, or fails to power on, it could be a possible indication that the battery is defective. If you see this occur, immediately take down the collar's serial number and give DU a call to check warranty status if you are at all unsure about the collar's age. If under warranty, get the...
  8. Locating the Serial Number on Your Garmin Tracking Equipment

    When you call Double U with a broken Garmin item, the first thing we'll ask for is its serial number. Using this, we can check the item's purchase date and warranty status, or if out of warranty give a customer discount if the item was purchased from us. On Alpha handhelds, this will be located under the battery. The serial...
  9. TT15 Mini vs. TT15: Which is Right For My Dog?

    TT15 Mini vs. TT15: Which is Right For My Dog?
    Considering recent worldwide shipping and manufacturing backlogs with some items stretching out months at a time, many hunters with smaller or younger dogs are left wondering what their options are. Here are some of the FAQs we get when customers inquire about the full-sized T5 and TT15 collar vs. the T5 and TT15 mini: Q: "If TT15 minis are unavailable...
  10. Double U 2022 Garmin Inventory Status

    Double U 2022 Garmin Inventory Status
    Double U is facing backorders on many tracking products. Check here for availability before making an order.

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