Garmin Pro 550+ Product Support Page

  1. Which Track and Train Handheld is Right for Me?

    Which Track and Train Handheld is Right for Me?
    Imagine that you're new to the world of dog tracking. Or maybe you're in the market for a new system and it's been awhile since you've needed to shop for new gear. Perhaps you just won a TT15X collar in a raffle and while it pairs to your old Astro, you can't make use of its training functions, and you're...
  2. Locating the Serial Number on Your Garmin Tracking Equipment

    When you call Double U with a broken Garmin item, the first thing we'll ask for is its serial number. Using this, we can check the item's purchase date and warranty status, or if out of warranty give a customer discount if the item was purchased from us. On Alpha handhelds, this will be located under the battery. The serial...
  3. TT15 Mini vs. TT15: Which is Right For My Dog?

    TT15 Mini vs. TT15: Which is Right For My Dog?
    Considering recent worldwide shipping and manufacturing backlogs with some items stretching out months at a time, many hunters with smaller or younger dogs are left wondering what their options are. Here are some of the FAQs we get when customers inquire about the full-sized T5 and TT15 collar vs. the T5 and TT15 mini: Q: "If TT15 minis are unavailable...
  4. Double U 2022 Garmin Inventory Status

    Double U 2022 Garmin Inventory Status
    Double U is facing backorders on many tracking products. Check here for availability before making an order.
  5. How to: Calibrate the Compass on the Garmin Pro 550 +

    You will first need to make the rotary dial is set to the "N" position.  -Press the dedicated "Tone" button -Press the lower stimulation button to Calibrate the compass -Follow directions on display and rotate the Pro 550 + in a figure 8 motion Once the compass has successfully calibrated you will see a check mark on the display verifying...
  6. How to: Turn Collar Tracer Lights on and off with the Garmin Pro 550 +

    To turn the Tracer lights of your TT15 or T5 collar you will first need to make sure it has been paired with your Garmin Pro 550 +. Both units must be turned on and have connection to each other.  -Using the "Dog Selector" switch (upper switch), select desired collar to turn Tracer lights on or off. -Place "Function" switch...
  7. How to: Turn the Pro 550 + Back-light on

    You can activate the Garmin Pro 550 + Back-lite by simple short pressing the power button located on the right side of the handheld near the top. (near the base of the antenna).  You can also turn the Back-light off by simply short pressing the power button again.   Note: if you hold down the power button instead of a...
  8. How to:Tone a Collar with the Pro 550 +

    To "tone" a collar you will first need to use the upper selector switch and set it to the desired dog. (Black, Red or Blue selector) Then press the upper dedicated "tone" button to correct selected dog.  
  9. How to Pair a Collar to the Pro 550+

    First you will need to set the rotary dial on top of the unit to "N" or  "neutral" position. Follow the steps below to program your TT15, TT15 mini, T5 or T5 mini to the Pro 550 + -Place upper selector switch in the desired position for the collar you are adding -Press the dedicated "tone" button above upper selector...
  10. How to Turn On and Off Rescue Mode on the DC50:

    Press the Dog button twice on your Astro 320 to get to Dog List, select the collar you wish to change the rescue mode on. Next select show info and this will bring up the info page.    Next hit the Menu button and select Rescue Mode.    Select On or Off, you will then get the communicating with dog...

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