If you ever have an issue with one of your Garmin devices, one of the first things the Double U team is going to ask is "Is your device updated?" If you're not sure, it's always good practice to check your device for an update via Garmin Express or Garmin Webupdater. For devices such as the Alpha 200/200i, Alpha 10...
Garmin Astro 320 Product Support Page
Garmin Astro 320 Product Support Page
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Locating the Serial Number on Your Garmin Tracking Equipment
When you call Double U with a broken Garmin item, the first thing we'll ask for is its serial number. Using this, we can check the item's purchase date and warranty status, or if out of warranty give a customer discount if the item was purchased from us. On Alpha handhelds, this will be located under the battery. The serial... -
Removing the Pink/Purple Line From a Garmin Handheld
A common troubleshooting question we receive is "How do I get rid of the Pink or Purple line on my handheld's map screen?" The "Pink or Purple " line is to help guide you to a location. Often this happens by mistake, but it can certainly be frustrating when it pops up in the middle of a hunt. Removing... -
What is my Current Garmin Software Version?
Many issues with Garmin products can be troubleshot with software updates. Click here to find out if you're up-to-date, -
I.D. Code Setup for Multiple Dogs
When hunting with a group or in a club, you may find yourself in a massive group of other hunters' dogs hunting a smaller area. Many Garmin devices operating in a single location can cause interference and inhibit optimum tracking if not addressed. If you listen to our podcast, you may have heard Buddy and Jason discussing this in one... -
How to Update Your Garmin Astro/Alpha Handheld
Here is a short video showing how to update the Garmin Astro 320 or 220 using the Garmin Web Updater program.